At De Candelaer we value our customers and take all the necessary steps to protect their privacy.

Whenever you visit our website and request information you will in general remain anonymous.

We collect information from visitors to our site exclusively on a voluntary basis and will explain when asked how this information will be used.

Personal information includes: name, address, telephone number and e-mail address.

Any personal information collected is used to respond to on-line questions, to service customer requests for information on De Candelaer products and to fulfill orders.

We do not sell or pass on personal information to third parties.

The web server compiles domain names of visitors to our site. This information is then processed in order to determine the number of visitors, the average visiting time and the number of requested pages.

We use this information to monitor the usage of the site and to assist us in improving its contents.

De Candelaer  is committed to protect on-line visitor information against unauthorized access and use.